For organizations with ISO management Systems, CorrectTrack provides a reliable and affordable corrective and preventive action (CAPA) software solution.
The CorrectTrack process is based on user permissions that ensure corrective action is systematic. . The process is similar to "Stage Gate" approval processes used when designing products or services. Each corrective action is reviewed by another team member before it can advanced to the next stage or be closed.
The role that each CorrectTrack user plays is based on the permissions they are granted by an Administrator. These permissions determine what the user is allowed to view, edit and create.
Team leaders have administrator permissions. They can edit all fields, assign, reassign and create new tasks. They can also add or deactivate team member users and much more.
Auditors have permission to create new tasks and edit certain task fields as determined by their specific role.
Task assignee's have limited permission for editing task fields. Their role is to investigate cause and propose a corrective action. Once approved, the assignee implements the corrective action and notifies the auditor or team leader.
CorrectTrack can address many types of corrective actions. When a task is created and a category is selected the task entry screen is populated with fields that are appropriate for that category. CorrectTrack can also be configured to provide customized data entry fields to fit specific needs.
Nonconformance comes in all shapes and sizes. These can be found during internal audits, certification audits, product audits, compliance audits and more. This category of task usually requires some form of cause analysis, correction and corrective action.
These types of tasks also need to be investigated and corrected to prevent re-occurrence. These tasks are unique as they can have legal implications that require special attention by leadership.
CorrectTrack can handle almost any kind of task. These may include routine or one-of-a-kind tasks. They can be assigned to anyone and tracked to completion and verification.