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Introduction There are 3 basic types of ISO audits, first party, second party and third party audits. First party audits are internal audits. Non-accredited independent audits are second party audits. Accredited certification bodies conduct third party audits or certification audits. ISO Internal audits are the “checking” part of the Plan-Do-Check-Act (PDCA) cycle of continual improvement.…
ISO management system standards require corrective action to address nonconformances discovered from audits or in other ways Including: Safety Incidents Customer Complaints Interested Party Concerns Unplanned Releases (Chemical Spills or other emergencies) Product Defects Supplier Quality Issues Employee Concerns Corrective actions processes need two fundamental components. These are: A systematic workflow process for performing CA…