An effective corrective action process is a vital component of an effective management system. Good corrective action processes have two fundamental components. These are: A clearly defined process for performing corrective actions A method to keep track of progress toward completing and closing corrective actions. If either of these are missing or weak the corrective…

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All ISO management system standards require some form of corrective action (CA) process to fix problems that affect the management system performance. CA is often initiated to address a nonconformity identified during some type of management system assessment. CA’s can however also result from other areas or events including: Safety Incidents Customer Complaints Interested Party…

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Leadership commitment to management systems and there communicating this commitment to the organizations is critical to performance improvement effectiveness.  Getting headship to communicate their  commitment to the organizations can be just a challenging,   One of the best ways to ensure that management is engaged in the management system risk management decision making is to conduct…

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An effective corrective action process is a vital component of an effective management system. Good corrective action processes have two fundamental components. These are: • A clearly defined process for performing corrective actions • A method to keep track of progress toward completing and closing corrective actions. If either of these are missing or weak…

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Internal audits are the checking part of a management system. They check to see that “what should be – is” and that “what should not be – is not”. Audits are proactive. Rather than thinking audit audits as about as much fun as going to the dentist or getting ticketed by the ISO cope it…

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