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Leadership commitment to management systems and communicating this commitment to the organization is critical to performance improvement. Encouraging leadership support for decisions on risk management can be challenging. The management review process required by ISO management system standards can help gain leadership commitment. Here are some recommendations for conducting good management reviews to gain leadership…
ISO management system standards require corrective action to address nonconformances discovered from audits or in other ways Including: Safety Incidents Customer Complaints Interested Party Concerns Unplanned Releases (Chemical Spills or other emergencies) Product Defects Supplier Quality Issues Employee Concerns Corrective actions processes need two fundamental components. These are: A systematic workflow process for performing CA…